Skoda Auto today announced its plan to establish 30 ‘compact workshops’ across India by the end of the year in order to widen its network of service points. Skoda’s compact workshops aim to enhance the brand’s service offering. A compact workshop will be provided at all dealerships located outside of metro centres, which must have a minimum service facility of two bays. Each of these workshops will be connected to the main sales outlet.
Workshops like these are capable of dealing with periodic maintenance and repairs of all kinds. Among them are brake disc and pad replacement, coolant replacement, brake oil replacement, ATF replacement, and brake oil replacement. Among other repairs that don’t require specialized tools, customers can also get bulbs replaced, wiper blades replaced, car detailing done, and accessories fitted.
The main workshops will still carry out most major repairs or services. In the wake of the Kushaq launch, Skoda has increased its network by almost 25 percent, with more than 170 sales and after-sales touchpoints now spread across the country.
Zac Hollis, Skoda brand director, commented on the occasion, “We have already introduced several initiatives on this front, and we are excited to announce the launch of Skoda Compact Workshops. The Skoda brand wants to satisfy the growing number of customers and ensure a seamless customer experience.”
Skoda will launch a new mid-size sedan soon in India (possibly called the Slavia), taking over from its ageing Rapid. As with the Kushaq, the upcoming sedan will also be based on the MQB-A0-IN platform, and its launch is expected in early 2022. Additionally, a facelifted Kodiaq petrol is in the works for India and it will arrive sometime next year.